Gain inspiration from how our healthcare customers are stepping up to quickly adopt digital solutions to address the increased demands of their staff and clinical teams.
Salesforce is providing a COVID-19 Response Package — a solution that can be deployed quickly and at no charge for six months— that grants free access to technology for emergency response teams, call centers and care management teams for health systems affected by coronavirus.
Read the five critical findings providers should keep in mind as they transform to meet and exceed patient expectations for service, communication, and trust.
As consumerism becomes a factor in healthcare, finding new ways to reinvent the patient experience is a business imperative, especially as retail giants Amazon and Walmart enter the fray.
How can insurers create better customer experiences for their members? Find out how Blue Cross Blue Shield of Michigan is enhancing and personalizing customer touchpoints.