Pediatric care is perhaps one of the most sensitive areas of healthcare. Unlike with adult care, clinicians often communicate and receive information second hand from a patient’s parent or guardian. This unique situation…
Technology doesn’t distribute supplies in a disaster or ensure everyone has access to fundamental rights—humans do those things. Big or small, nonprofits work alongside individuals, partner organizations, government agencies, healthcare providers, volunteers, and…
Healthcare consumers see a major disconnect between the care they expect and the service they receive from health insurers. Your healthcare contact center is the key to not only meeting those expectations, but doing so efficiently.
Go beyond the clinical data in your chart. Examining your patients’ health within the context of their lives is critical.
Does it feel like robots are coming for your job? That doesn't necessarily have to be the case. There is one thing that always differentiates us: our humanity.
SmileDirectClub and Deloitte Digital recognized that improving the human experience boosted morale and led to higher productivity.
Developed to help you navigate the new world of data privacy, tighter budgets, real-time expectations, and the cookieless future, our latest features will help you personalize marketing and turn every touchpoint into a revenue opportunity.
Healthcare companies need commerce strategies that make customers feel safe and understood. Here’s our guide to developing that trust.
