Women’s College Hospital (WCH), Toronto, is normally outpatient only, but the hospital transformed its facility to accommodate patients infected with COVID-19 and opened a COVID-19 Assessment Centre for diagnostic testing.
Nonprofits and businesses had to get creative in reaching donors and scaling employee giving programs. Here are a few agents of change.
Our marketing security expert explains how data plays a key role in protecting your customers' information.
These four days of online learning include deep dives on working in the new normal, how to grow your business, and much more.
Bolstered by the much-needed good news of vaccines from Pfizer and Moderna, businesses still face many questions. Here’s what they should consider now as they look ahead.
Healthcare consumers expect retail-like experiences, yet most healthcare payers are failing to meet these expectations.
Supporting a virtual healthcare ecosystem can regularly engage patients, mitigate risks, and deliver better overall outcomes.
Read how TentCraft used digital technology to realign its supply chain and teams to keep jobs and make an impact on the frontlines of the health crisis.
This company relies on Service Cloud Voice to scale their customer service and support employees.
Here's how insurers can be agile and deliver that “gold standard" of patient experience.
