Have you heard the news? Dreamforce 2022 — primed to be our most impactful Dreamforce ever — will return to San Francisco from September 20 through September 22, bringing the entire Salesforce community…
OneUnited designed its customer engagement strategy with the trust and financial wellness of its customers in mind. It cut through the noise to educate and empower as many people as possible.
A senior executive at JP Morgan once told me that they are not a bank, they are a tech company that does banking. This digital-first mindset embraces the central role that technology plays…
Historically Black Colleges and Universities (HBCUs) are more than just higher education institutions. They are sources of accessibility, equity, opportunity, and innovation. Moreover, they say people make a place, and that is certainly…
Companies that have a direct relationship with consumers understand what shoppers want. This data can influence everything from product decisions to retailer relationships.
Recently, I was honored to be a guest on the We Are For Good podcast, where nonprofit leaders, advocates, and philanthropists share their innovative ideas and lessons learned. I had a fantastic conversation…
It’s easy to see how technology is evolving at an increasingly fast rate. With that evolution comes the need for organizations to have a deep understanding of how the landscape is changing and…
*This post was originally published on 7/28/17. It was updated on 8/17/2022 for National Nonprofit Day. Salesforce.org is humbled to partner with nonprofits around the world to bring awareness to World Day Against…
This post was originally published on 7/11/2016 and updated on 8/12/2022. While the need for a constituent relationship management (CRM) system and an overall CRM vision has become clear, many organizations have struggled…