Read the five critical findings providers should keep in mind as they transform to meet and exceed patient expectations for service, communication, and trust.
NRF 2020 is the world’s largest retail conference and expo, and it is filled with futuristic tech to change the way you do business. Here's what not to miss.
As you gear up for planning your 2020 big holidays strategies, we're sharing our tips and best practices for making the most of retail holidays with Social Studio.
This holiday season, top retailers also use AI to personalize the customer experience with identity stitching, data signals, and next-best experience recommendations.
A large part of our mission with Health Cloud [and our acquisition of MuleSoft] involves helping the healthcare industry to overcome the challenge of interoperability.
Read our fifth annual Salesforce Predicts series, where our global subject matter experts predict where retail and commerce are headed in 2020.
Partner relationship management (PRM) applications are integrating with CRM to manage all aspects of the entire partner ecosystem. Here's how to gain a more holistic view of partner activity to create better experiences.
Here are some insights we learned during Dreamforce ’19 that will help you build a single source of truth for your customer.
Brands and retailers have a lot to be grateful for this Cyber Week. Check out the Cyber Monday results to learn why.
