A data lakehouse sounds like a serene getaway, but it can be the key to improving efficiency and customer satisfaction.
Join us at Mobile World Congress in Barcelona, and learn how communications service providers can become more efficient while growing customer relationships.
With the customer data you already have, your team can provide empathetic care for complex issues, and rely on tech like automation to handle simple requests.
Check out some of our favorite innovations from the Spring '23 release to help you get the most from Salesforce.
Consumers will buy things that are useful and helpful, even in a downturn. The key is investing in innovation that adds value.
As customers now expect more personalized experiences, banks should be agile enough to sense and respond to those changes quickly.
Automation is playing a bigger role in the media and entertainment industry’s drive to boost productivity. New research from Salesforce and Omdia explores how automation can help you engage with customers and make your teams more efficient.
Can you efficiently scale service without sacrificing the customer experience? Absolutely, and here are three ways to do it.
