The B2B relationship between CG companies and traditional retailers still drives the vast majority of CG sales, so solving problems in this relationship will be key to success.
Today, we’re launching Pardot Business Units to provide regional teams and sub-brands the tools they need to reach their own segmented audiences. Learn more about how these new features further expand our enterprise-grade marketing automation and personalization) solution.
Automation can be a huge boon for small and medium businesses. Here are five processes and tasks you can automate to boost efficiency.
Salesforce’s Inventory Availability Service acts as the glue between the selling — transactional website — and Order Management System, the fulfillment experience.
The Salesforce AI research team is expanding outside of the U.S. to Singapore. Find out why we're excited about this move and what it means for our customers.
Industry analysts make predictions on the service space over the next year.
By bringing together Service Cloud, Einstein AI, and Google Cloud Contact Center AI, we give customers flexibility to deliver integrated AI-powered customer experience.
Discover how AI plays a role in the future of work, jobs and skill set changes, the impact of automation, how to prepare your workforce, and much more.
It’s now critical that businesses develop upskill strategies to help employees change proficiencies and gain the necessary skills to exploit the power of AI.
Trailblazers gathered together for a full day of inspiration and innovation at Salesforce's World Tour Amsterdam. Here are some of our most favorite moments.
