See what's new with the launch of Salesforce Billing — it extends Salesforce CPQ to streamline the entire quote-to-cash process. This means customers can adapt to changes in business models, automate customer lifecycles, and make smarter decisions. This post outlines the new product capabilities and provides a link to the CPQ + Billing Keynote at Dreamforce.
Learn how a modern CRM system adds value and improves productivity in construction and engineering firms. An efficient, intuitive CRM system allows engineering and construction to streamline processes, eliminate redundancy, and scale. Make sure to check out the Skeptic's Guide to CRM for more information.
Salesforce ranks #3 on Forbes' prestigious Most Innovative Companies list. Since the company was founded in 1999, our innovation playbook remains the same: relentless customer focus, products built for the new era of work, empowerment of everyone, and embrace of the beginner's mindset.
This week we unveiled our new, state-of-the-art Salesforce Innovation Center located in Salesforce East, in the heart of our San Francisco HQ urban campus. We're proud to debut a cutting-edge space that inspires Trailblazers to connect with their customers in a whole new way. The Innovation Center
Have you recently purchased a movie ticket, paid a bill, or changed a restaurant reservation online? At their core, these app experiences are a series of steps, or a process — a sequential flow that walks you through an activity based on your selections or answers. Digital channels are driving more
You’ve probably seen the following scenario play out before: A team improves efficiency and claims it created value for the business. But the value doesn’t materialize outside the department. Still, the team celebrates while others struggle to understand where the benefits went. So what happened
Sultan Mahmood is the Global Financial Services leader of artificial intelligence and robotics at PwC. He also leads the development of PwC UK’s AI solutions and advises clients across many industries on identifying and delivering business results enabled by disruptive technologies such as AI and
Moves Management refers to the process by which a prospective donor is moved from cultivation to solicitation. “Moves” are the actions an organization takes to bring in donors, establish relationships, and increase engagement…