Besides fast resolutions, customers want more flexibility and an empathetic ear.
Employee experience (EX), sales team support, and a modern, secure API infrastructure helped prep this financial giant for success.
Despite challenges of the pandemic, Land O’Lakes has been able to increase API development productivity by 25%.
Reusable APIs allow teams to move beyond mechanical responses.
Webster Bank, the Innovative Genomics Institute (IGI) at the University of California, Berkeley, and UCSF Medical Center have created apps in a weekend or a day using MuleSoft and Heroku low-code and pro-code app development tools.
Anyone can fast track the move to digital with the help of Customer 360 Guides, a set of blueprints, architectures, and best practices for a successful digital transformation.
Use these three guiding principles to ensure banks remain a source of financial support and trusted advice in trying times.
There's a chance for banks and financial institutions to positively remake their image by helping customers navigate their financial stress during the current economic crisis.
Key leaders and experts from the fields of business, technology, and public health share their thoughts on preparing for re-opening while ensuring the safety of employees and the community.
