IT

Dive into new innovations in the Winter ’21 release including Customer 360 Audiences, Work.com customer apps, and more!

Getting AI right is difficult, but more important than ever. Here's how companies can commit to creating and implementing AI responsibly and ethically.

There is an unprecedented urgency for CIOs to drive business transformation and growth as companies adapt to the next normal.

Information silos and poor data quality can bedevil the delivery of topnotch customer experiences. Here's what to do about that.

The Salesforce Winter ’21 release is approaching and soon you can take advantage of exciting new features and functionality.

Salesforce's technical evangelism team provides AppExchange partners with expertise to stay innovative as the platform grows and new technologies emerge.

Paladina Health, a Colorado-based health care company, can spend six months to a year setting up a new client. The recent COVID-19 pandemic shrunk the company’s sales cycle and onboarding timeline. To address this reality, they had to throw out their typical playbook.

Every major Salesforce release brings hundreds of new features and enhancements across a wide variety of products and clouds. Here are the Summer ‘20 top five requested features.

Here’s how financial technology company MX built a custom app in one weekend, partnered directly with the SBA, and processed over $5 billion in small business loans for the Paycheck Protection Program (PPP).

AI is supporting businesses and driving growth in many ways. Creating intelligent experiences that empower both businesses and customers is critical during this time. Here are 6 ways AI can help your organization today.