This is our first pandemic together, in that spirit — here's a look at how public servants are rising to meet today’s challenges.
Summer '20 release for Salesforce Admins to update their org to take advantage of the new and improved features.
Use artificial intelligence to accurately forecast short- and long-term cash flow while being empathetic to your customer's challenges.
CRM translates beautifully to contact tracing, largely because its digital tools and automated workflows minimize the time it takes public health officials to contact those who might have been exposed. Here's our experience with the Rhode Island Department of Health.
Here are pro tips for how Admins and Developers can empower their users, maintain business continuity, and stay productive while working remotely.
How companies of all sizes are building new apps with no coding experience.
A crisis can catalyze a much-needed transformation. Here are some core change management principles that can help government leaders manage successfully in this situation and beyond.
All products and features in the Summer ’20 release will be available globally by July 20, 2020, with hundreds of new innovations to support your business.
Meal delivery service Sun Basket faced a sudden surge case volume and needed to adapt their customer service quickly. Learn from how they leveraged chatbots to accommodate customers.
Like many businesses, Wunderman Thompson had to cancel its in-person conference due to the pandemic. Instead, they pivoted and built a virtual music festival, with all of the IT development happening in 5 days.
