All products and features in the Summer ’20 release will be available globally by July 20, 2020, with hundreds of new innovations to support your business.
Meal delivery service Sun Basket faced a sudden surge case volume and needed to adapt their customer service quickly. Learn from how they leveraged chatbots to accommodate customers.
Like many businesses, Wunderman Thompson had to cancel its in-person conference due to the pandemic. Instead, they pivoted and built a virtual music festival, with all of the IT development happening in 5 days.
Gain inspiration from our powerful partner innovators who are working together with customers to make meaningful, virtual connections.
The Sandbox Preview window for Summer ’20 begins on May 29, 2020. Please read to learn more.
Many of us are now responsible for keeping work-from-home environments secure. Here are some important steps you can take to protect yourself, your data, and your work.
It’s vital that we continue to deliver the highest levels of performance, availability, and security to our customers. Here are the results of a recent audit of our Business Continuity Plan.
Your technology team needs to do all they can to leverage existing Salesforce products to improve the customer experience and retain customers. Here’s how they can accomplish this now.
Best practices we've seen healthcare providers, payers, and government agencies take to facilitate interoperability. Here's how companies can accelerate interoperability and coordinate an effective global response to COVID-19.
IT Visionaries Podcast on Protecting and Empowering your Employees, Customers, and Communities During Times of Crisis featuring Sarah Franklin (Salesforce) and Julie Cullivan (Forescout Technologies).
