How do you prep for the influx of customer service cases during the holidays? Here’s how to use customer service as a way to build loyalty long after the presents are unwrapped.
We couldn’t be more thrilled that for the 3rd year in a row, Salesforce has been named a Leader in the 2019 Gartner Magic Quadrant for Configure, Price and Quote Application Suites for Salesforce CPQ!
Salesforce Billing Payment Apps are now available on AppExchange. Partners now extend our quote-to-cash capabilities, making it easier for customers to accept payments.
Change management requires clear leadership from the top and the middle. Here are our change management recommendations when adopting a customer data platform (CDP).
Maybe your DIY content management system (CMS) was amazing at first, but over the years, it’s become a source of frustration. Here are three signs you might need to look into other options.
The Winter '20 Release is now available to customers globally. You can now experience the full potential of Manufacturing Cloud and Consumer Goods Cloud.