Marketing 4 Ways To Take Your Digital Experience From Good To Great Anna Rosenman March 17, 2021 Nearly all companies have a digital presence, and many are quite good. But in 2021, good doesn't cut it. Experience Cloud Marketing Cloud IT Personalization How Personalized Data Helps CMOs Drive Marketing Performance Emily Fultz March 9, 2021 Less than a third of global marketing leaders were satisfied with their ability to measure ROI last year. How is 2021 flipping the script? Service Automation Digital Transformation Marketing How Lyft Used an Account-Based Marketing Strategy To Help Essential Workers Jenifer Ho February 26, 2021 Lyft’s account-based marketing (ABM) strategy helped them pivot their business to support essential workers. Salesforce Platform Personalization Employee Experience Marketing What’s New in the January 2021 Marketing Cloud Release Sara Vickerman February 23, 2021 These eight new features will help your team get more personal with customers and ignite more informed, actionable insights. Automation Customer 360 Marketing Cloud Leading Through Change How the Estée Lauder Companies Started Selling Its 29 Brands From Home and Across the Globe Karen Solomon February 2, 2021 Sales of eyeshadow and mascara - anything above the mask line - got a makeover in the wake of COVID-19. Leading Through Change Service C-Suite Marketing How AI Is Helping adidas Boost Its Personalized Email Marketing Game Armita Peymandoust January 28, 2021 See how adidas uses personalized email marketing to help millions of global customers receive content and offers that match their interests. Automation Customer 360 Marketing Cloud Marketing 4 Digital 360 Myths Busted – and How You Can Smooth Friction for Your Online Customers Isaac Payne January 20, 2021 You don’t need your own sales team, but you do need more than just technology. Bonus: the difference between Customer 360 and Digital 360 explained. ECommerce Data Customer Experience Marketing Identifying Potential High-Revenue Partners Was the First Step in This Advertiser’s Account-Based Marketing (ABM) Strategy Mandy Febus January 19, 2021 See how Valpak, the coupon advertiser, increased sales with a directed “market of one” strategy. Customer Stories Sales Representative Personalization Marketing PepsiCo Launched Two Consumer Ecommerce Sites in 30 Days — Here’s What We Can Learn From It Martin Kihn January 14, 2021 With Americans stuck at home and relying on digital channels to buy staple products, PepsiCo leaned on its solid digital foundation, analytics and data to launch two direct-to-consumer ecommerce sites in one month. Marketing Cloud Personalization ECommerce Marketing 3 Things CMOs Can Do Now To Build a Bridge To the Future Laurent Ezekiel January 6, 2021 What type of foundation can CMOs lay down so their teams can create marketing and advertising magic in a challenging year? Automation Customer Relationships Covid-19 Response
Marketing 4 Ways To Take Your Digital Experience From Good To Great Anna Rosenman March 17, 2021 Nearly all companies have a digital presence, and many are quite good. But in 2021, good doesn't cut it. Experience Cloud Marketing Cloud IT
Personalization How Personalized Data Helps CMOs Drive Marketing Performance Emily Fultz March 9, 2021 Less than a third of global marketing leaders were satisfied with their ability to measure ROI last year. How is 2021 flipping the script? Service Automation Digital Transformation
Marketing How Lyft Used an Account-Based Marketing Strategy To Help Essential Workers Jenifer Ho February 26, 2021 Lyft’s account-based marketing (ABM) strategy helped them pivot their business to support essential workers. Salesforce Platform Personalization Employee Experience
Marketing What’s New in the January 2021 Marketing Cloud Release Sara Vickerman February 23, 2021 These eight new features will help your team get more personal with customers and ignite more informed, actionable insights. Automation Customer 360 Marketing Cloud
Leading Through Change How the Estée Lauder Companies Started Selling Its 29 Brands From Home and Across the Globe Karen Solomon February 2, 2021 Sales of eyeshadow and mascara - anything above the mask line - got a makeover in the wake of COVID-19. Leading Through Change Service C-Suite
Marketing How AI Is Helping adidas Boost Its Personalized Email Marketing Game Armita Peymandoust January 28, 2021 See how adidas uses personalized email marketing to help millions of global customers receive content and offers that match their interests. Automation Customer 360 Marketing Cloud
Marketing 4 Digital 360 Myths Busted – and How You Can Smooth Friction for Your Online Customers Isaac Payne January 20, 2021 You don’t need your own sales team, but you do need more than just technology. Bonus: the difference between Customer 360 and Digital 360 explained. ECommerce Data Customer Experience
Marketing Identifying Potential High-Revenue Partners Was the First Step in This Advertiser’s Account-Based Marketing (ABM) Strategy Mandy Febus January 19, 2021 See how Valpak, the coupon advertiser, increased sales with a directed “market of one” strategy. Customer Stories Sales Representative Personalization
Marketing PepsiCo Launched Two Consumer Ecommerce Sites in 30 Days — Here’s What We Can Learn From It Martin Kihn January 14, 2021 With Americans stuck at home and relying on digital channels to buy staple products, PepsiCo leaned on its solid digital foundation, analytics and data to launch two direct-to-consumer ecommerce sites in one month. Marketing Cloud Personalization ECommerce
Marketing 3 Things CMOs Can Do Now To Build a Bridge To the Future Laurent Ezekiel January 6, 2021 What type of foundation can CMOs lay down so their teams can create marketing and advertising magic in a challenging year? Automation Customer Relationships Covid-19 Response