Identify your service strategy and see how AI agents can be better together with your service team
Exceptional customer service is crucial for media and entertainment companies to maintain an edge in an increasingly competitive market. Consumer choice is virtually endless, and jumping from provider to provider is easier than…
If your SMB is thinking big growth, analyze this data to attract and retain the right customers and make them happy with every click.
We know technology is the future in the industry, but autonomous agents taking on actual work alongside humans is the gold standard.
See how Deloitte’s Viz Games, inspired by the Tableau Iron Viz format, fuels data literacy and nurtures a robust data culture.
Technology can optimize the powerful model of serving up what customers want when they want it.
Build your agenda for our May 22-23 event with these can’t-miss activities.
Using data and AI to help give your customers what they want, when they want it can increase loyalty – and your bottom line.
Pro sports teams are using AI, personalization, and journey optimization to connect with fans and stay ahead of the competition. Here’s what that means for the rest of us.
They’re global and super tech savvy. But that’s not all. We spoke with two leading researchers about the nuances of connecting with this new generation.
