We are excited that Salesforce has been recognized as a Gartner Peer Insights Customer’s Choice for Enterprise Low-Code Application Platforms.
How do you shift to a customer-centric mindset? The 360 Perspectives blog series is designed to deliver the insights, information, guidance, and know-how you need to start (or continue) this journey.
The future of field service needs to digitally connect your business to your customer, but transformation can’t happen overnight. So, how do you future-proof field service management?
The first step in your customer 360 transformation is understanding the importance of changing mindsets in your organization. Learn why.
Read the five critical findings providers should keep in mind as they transform to meet and exceed patient expectations for service, communication, and trust.
Use a DXP in conjunction with your CRM to create integrated digital experiences like websites, portals, and mobile apps for personalized customer experiences.
Salesforce Research contemplates the future of customer relationship management.
What Is Customer Centricity Really About? At Salesforce World Tour, e.l.f Cosmetics Provides Answers
At our recent World Tour in New York City, attendees gathered to hear how AI and customer-facing technologies on one integrated CRM platform gives teams a 360-degree view of their customers.
Artificial intelligence’s potential to help us work smarter is immeasurable. Still in its infancy, we’re collectively learning how to use it, regulate it, and build it responsibly.
