CRM translates beautifully to contact tracing, largely because its digital tools and automated workflows minimize the time it takes public health officials to contact those who might have been exposed. Here's our experience with the Rhode Island Department of Health.
Returning to the office all boils down to actual capacity and employee desire. In this landscape, data can play an important role in navigating this difficult decision.
If you’ve already made the investment in your mobile workforce — or are planning to — make sure to prioritize these six tools to equip field service workers for success.
Anyone can fast track the move to digital with the help of Customer 360 Guides, a set of blueprints, architectures, and best practices for a successful digital transformation.
COVID-19 has disrupted the supply chain of most companies around the world. To get back on track, wellness, readiness, and technology are all critical checkpoints on the path to reopening safely.
CEOs looking for reopening processes and procedures should consider an invite-first approach. This strategy sets expectations for the visitor before they arrive, and prepares the location for their visit.