CG leaders are increasingly focused on direct-to-consumer (D2C) revenue. A new Salesforce survey of 500 global leaders says a full 99% are investing in D2C sales.
Many businesses may not realize that the marketing strategies that engage customers can also be applied internally to engage employees and improve retention.
Salesforce Admins are always looking for new ways to deliver innovation to their users by streamlining processes and eliminating repetitive, frustrating tasks. Learn how Flow Builder can help you be an innovator.
For anyone pursuing a sales career — or wondering if sales is the right path — take the long view. How important is work-life integration to you? What kind of workplace culture will allow you to be yourself?
It's all about marketing, commerce, and service in this latest episode of the Road to Connections. Tune in to our web series to get the latest updates for Connections '19.
Transforming your customer service experience to deliver highly-personalized, efficient service isn't always easy. Find out how you can take customer satisfaction to the next level with Service Cloud at Connections '19.
How can insurers create better customer experiences for their members? Find out how Blue Cross Blue Shield of Michigan is enhancing and personalizing customer touchpoints.