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Customers aren't just fed up with bad service – more of them are seeking retribution for their bad experiences, a new survey reveals. The solution: more digital empathy.
Data provides the foundation for informed decision-making, and having a sound data strategy can help your government agency achieve mission success.
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Customer experience includes any interaction your customers have with your brand. Here’s how to make those touchpoints count — every time.
Want your IT team running like a well-oiled machine? Here’s how you can reduce your risks and move efficiently.
Here are 7 easy ways to boost your data skills using Trailhead, the free online learning platform from Salesforce.
Automation and AI have huge potential for productivity, but a survey of 18,000 workers shows many just aren't taking advantage of these tools. Here are 4 quick tips to help your company use automation and AI to boost productivity
No matter your industry, here’s how field service management and outcome-based service contracts can help make sure your equipment is always in top condition.
Learn what becoming a Salesforce Platform Developer can do for you, your career, and your community. Read on to see how to begin your journey today.
