COVID-19 put a halt on elective procedures in order to conserve resources and reduce the spread of the virus. Now, medtech organizations must change how they engage, sell to, and support healthcare providers.
CRM translates beautifully to contact tracing, largely because its digital tools and automated workflows minimize the time it takes public health officials to contact those who might have been exposed. Here's our experience with the Rhode Island Department of Health.
Returning to the office all boils down to actual capacity and employee desire. In this landscape, data can play an important role in navigating this difficult decision.
If you’ve already made the investment in your mobile workforce — or are planning to — make sure to prioritize these six tools to equip field service workers for success.
Anyone can fast track the move to digital with the help of Customer 360 Guides, a set of blueprints, architectures, and best practices for a successful digital transformation.