Public Sector

5 Must-Know Government Technology Trends in 2025

Salesforce industry experts share their perspectives on the direction of the public sector industry over the next twelve months.

Two constituents navigate using government services on a mobile devices.

Featured Voices

AI can bring in as much $1.2 trillion of value to governments. Agencies can take advantage of the opportunity cost by improving the government service experience for constituents.

Woman behind a desk talks with another woman in an office setting / increase trust in government services

Jane Armstrong

Agencies can take advantage of technology like AI to improve service delivery, gain efficiencies, and earn trust.

Illustration of a worker at her desk, multitasking on her computer with the use of AI in government

Nadia Hansen

Upskilling your workforce can deliver better constituent experiences and spur more efficient agency operations.

An illustration of two employees using government information technology.

Michael Caracciolo

How cloud-based technology and AI propel governments into the future.

An illustration depicting digital devices connecting to the cloud through a shield which represents security.

Mike Rosa

TX-RAMP certification keeps user information safe, secure, and compliant with the state's stringent regulations.

Computer programmer working with male colleague in office.

Jon Moore

Technology plays an important role in helping public sector agencies deliver services quickly and efficiently.

Hispanic female lawyer in front of a court house examining government data and analytics on a tablet.

Mia Rodrigues

Data provides the foundation for informed decision-making, and having a sound data strategy can help your government agency achieve mission success.

Illustration of a person accessing government technology through their laptop, easily completing a form

Michael Caracciolo

People expect government services to have the same ease of use as the big brands they know and love. What does this mean for the public sector customer experience?

Two women looking at government technology on a computer.

Nasi Jazayeri

It’s more apparent than ever that trust between constituents and government is the foundation required to deliver important services successfully.

Michael Caracciolo

People expect government services to have the same ease of use as the big brands they know and love. What does this mean for the public sector customer experience?

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Public Sector

5 Must-Know Government Technology Trends in 2025

Featured Voices

Nadia Hansen

Nasi Jazayeri

Jon Moore

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Learn how we can build the government of the future – together

Public Sector

Featured Voices

Nadia Hansen

Nasi Jazayeri

Jon Moore

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