The public sector can use cloud-based technology to innovate and address constituent needs faster, building valuable trust between officials and citizens.
After four consecutive quarters of massive consumer digital adoption, numbers from a billion global shoppers in 51 countries give us the clues to help forecast future demand.
There's light at the end of the tunnel, but business uncertainty reigns over the recovery, with a small group of high-income countries returning to pre-pandemic norms while the rest of the world wrestles with the spread of variants.
Universities are reinventing recruitment, admissions, and student retention to meet their students where they are online – and make learning more accessible and equitable.
As the public sector upgrades its technology to serve citizens, it needs to provide superior user experiences with support structures to encourage the public to use the technology.
Live-streamed holograms; safer, more sustainable energy; and more secure, real-time data-based security will transform how we live, work, and communicate.