As the public sector upgrades its technology to serve citizens, it needs to provide superior user experiences with support structures to encourage the public to use the technology.
Live-streamed holograms; safer, more sustainable energy; and more secure, real-time data-based security will transform how we live, work, and communicate.
The Governor’s Office of Economic Development (GOED) migrated disparate systems to a singular, integrated digital platform so citizens can get the resources they need.
A crisis can catalyze a much-needed transformation. Here are some core change management principles that can help government leaders manage successfully in this situation and beyond.
Best practices we've seen healthcare providers, payers, and government agencies take to facilitate interoperability. Here's how companies can accelerate interoperability and coordinate an effective global response to COVID-19.
Salesforce Scheduler and Action Plans, and Salesforce Surveys empower employees by leveraging process automation, analytics, and AI to strengthen the customer experience.