Max Out Your CRM: State of CRM Research Has 8 Tips and Insights To Help
Read critical insight about the state of CRM technology – what’s working, what’s not – from a research survey of nearly 800 executives and 1500 employees in 15 countries.
97% of IT Leaders Agree on One Important Thing — Are You With Them?
Drive digital transformation by investing in the best asset at your company: your people.
Entrepreneurs Started Businesses in Record Numbers During the Pandemic
Economists speculate a combination of accessible technologies, home confinement, and yes, spare time, may have been the catalyst.
What Do Customers Expect From Retailers? 3 Myths (and Truths) From 4 Generations of Global Shoppers
If you think that Baby Boomers, Millennials, Gen Z, and Gen X all shop alike, think again. What you don’t know may cost you.
5 Things Communications Service Providers Need To Attract and Retain Gen Z
What do communication preferences look like by a generation? If CSPs want to count Gen Z as their customer, this is how to reach out and keep them happy.
95% of IT Leaders Fuel Productivity With Automation — See Why
Leaders have a responsibility to bring a positive and productive employee experience to their workplace. When you automate business processes, you achieve these results even faster.
Virtual Sales Is Here To Stay – The Latest Research Tells Us Why
About half of the sales reps we surveyed say they’ll now mostly sell remotely, a change that underscores the need for a digital collaboration hub.
Research Shows 82% of Retail Is Prioritizing the Customer Experience (CX) – Does Yours Measure Up?
A Harvard Business Review Analytic Services report finds that getting the customer experience right is more important in Retail than in all other industries combined.
How COVID Relief Bills Changed Current Buying Trends
After four consecutive quarters of massive consumer digital adoption, numbers from a billion global shoppers in 51 countries give us the clues to help forecast future demand.
The Top 5 Improvements Marketers Are Making Right Now + More From Our Marketing Intelligence Report
We asked over 1,000 marketing decision makers in seven countries for their current priorities, projects, and objectives. See how your marketing plan measures up.