Salesforce’s scenario planners have developed six no-regret growth strategies to prepare corporations for growth despite an unpredictable future.
Digital channels are driving more revenue, customers want more transparency, and jobs are becoming more tech-driven.
Businesses made a lot of changes during the pandemic, and 79% of them believe the changes they made this past year to business operations will continue to benefit them in the long term.
Read critical insight about the state of CRM technology – what’s working, what’s not – from a research survey of nearly 800 executives and 1500 employees in 15 countries.
Drive digital transformation by investing in the best asset at your company: your people.
If you think that Baby Boomers, Millennials, Gen Z, and Gen X all shop alike, think again. What you don’t know may cost you.
What do communication preferences look like by a generation? If CSPs want to count Gen Z as their customer, this is how to reach out and keep them happy.
Leaders have a responsibility to bring a positive and productive employee experience to their workplace. When you automate business processes, you achieve these results even faster.
About half of the sales reps we surveyed say they’ll now mostly sell remotely, a change that underscores the need for a digital collaboration hub.
A Harvard Business Review Analytic Services report finds that getting the customer experience right is more important in Retail than in all other industries combined.
