Reports

The Small and Medium Business Trends Report analyzes more than 2,300 responses from business owners and leaders.

We captured insights from nearly 6,000 global sales professionals to help you speed up revenue growth.

Salesforce Research finds consumers want small businesses to succeed post-pandemic. Here's what they need to keep buying.

Insights from our consumer survey on how they feel about small businesses in the wake of the COVID-19 pandemic.

Nearly 7,000 marketing leaders across the globe share their insights.

Employers may not know how to best engage and support their new work from home employees. So, we surveyed thousands of remote workers around the globe on their experience and offer tips.

Brands and retailers offering buy online pick up in-store (BOPIS) achieved some of the greatest revenue gains amidst the COVID-19 pandemic. See the data.

All aspects of the global economy are upended, so it is necessary to benchmark metrics against your industry peers today, in real-time if possible.

Retail is being impacted dramatically around the globe — read our detailed analysis regarding digital commerce in Q1 2020.

In Salesforce’s survey, The Connected Shoppers Report, we asked 10,000 global shoppers about where, how, and why they like to shop. Here are some brick-and-mortar-related findings.