Retail Insights

By tightly integrating data across the entire shopping journey, retailers can build a customer experience that’s fun and profitable.

Pricing will be critical this holiday season, and agent recommendations could make all the difference.

Learn how retailers are implementing generative AI to benefit their businesses.

We examined how increases in campaign volumes impact overall email sender reputation. Here's what we learned.

What are the biggest risks and opportunities for retailers this holiday season? In this webinar we walk through our top five predictions and ways to increase your share of wallet during the most wonderful time of year.

As marketing costs skyrocket and shoppers seek savings, retailers need to use their data to make offers shoppers can’t refuse.

Conversational commerce is our top tactic for retailers who want to drive conversion this year.

Our holiday shopping predictions show a challenging season ahead for shoppers and retailers. Learn how you can drive more sales.

Resolving issues quickly and pleasantly can win you loyal customers for life.

Our research uncovered how CRM data, AI, and other retail trends are transforming the shopping landscape.