Retail Will 2024’s Record-Breaking Holiday Shoppers Keep Spending This Year? Caila Schwartz January 9, 2025 In 2025, retailers can seize on their holiday success by using AI to drive down costs while improving the shopping experience. Retail Commerce Marketing Sales Strategy Our 2025 Retail Predictions: Unified Commerce and AI Agents Will Help Retailers Engage Shoppers Michelle Grant December 13, 2024 By tightly integrating data across the entire shopping journey, retailers can build a customer experience that’s fun and profitable. Retail Commerce Service Retail Planning Your Cyber Week Pricing Strategy? Let AI Lead the Way Patricia Staino October 30, 2024 Pricing will be critical this holiday season, and agent recommendations could make all the difference. Retail Commerce AI Research and Reports Retail Insights: How the Industry is Approaching Generative AI Learn how retailers are implementing generative AI to benefit their businesses. Retail Insights Marketing Cloud Blog Cyber Week Impact on Email Delivery: What Marketers Need to Know Now Michael Wright August 15, 2024 We examined how increases in campaign volumes impact overall email sender reputation. Here's what we learned. Marketing Cloud Marketing Email Marketing event Salesforce’s 5 Predictions for the 2024 Holiday Season What are the biggest risks and opportunities for retailers this holiday season? In this webinar we walk through our top five predictions and ways to increase your share of wallet during the most wonderful time of year. Retail To Make the Most of Your Holiday Marketing Budget, Start With Loyal Shoppers Michelle Grant June 27, 2024 As marketing costs skyrocket and shoppers seek savings, retailers need to use their data to make offers shoppers can’t refuse. AI C-Suite CMO Retail Let’s Talk About Conversational Search (And Other Commerce Tips for the Holiday Season) Michelle Grant June 25, 2024 Conversational commerce is our top tactic for retailers who want to drive conversion this year. Personalization Sales Strategy Retail Insights Retail Holiday Shopping Will Look Different This Year as Shoppers Take on More Debt Caila Schwartz June 18, 2024 Our holiday shopping predictions show a challenging season ahead for shoppers and retailers. Learn how you can drive more sales. Commerce Customer Experience Data Retail In a Challenging Economy, Great Customer Service Should Be Your Top Priority Michelle Grant June 7, 2024 Resolving issues quickly and pleasantly can win you loyal customers for life. AI Best Practices Commerce
Retail Will 2024’s Record-Breaking Holiday Shoppers Keep Spending This Year? Caila Schwartz January 9, 2025 In 2025, retailers can seize on their holiday success by using AI to drive down costs while improving the shopping experience. Retail Commerce Marketing
Sales Strategy Our 2025 Retail Predictions: Unified Commerce and AI Agents Will Help Retailers Engage Shoppers Michelle Grant December 13, 2024 By tightly integrating data across the entire shopping journey, retailers can build a customer experience that’s fun and profitable. Retail Commerce Service
Retail Planning Your Cyber Week Pricing Strategy? Let AI Lead the Way Patricia Staino October 30, 2024 Pricing will be critical this holiday season, and agent recommendations could make all the difference. Retail Commerce AI
Research and Reports Retail Insights: How the Industry is Approaching Generative AI Learn how retailers are implementing generative AI to benefit their businesses. Retail Insights
Marketing Cloud Blog Cyber Week Impact on Email Delivery: What Marketers Need to Know Now Michael Wright August 15, 2024 We examined how increases in campaign volumes impact overall email sender reputation. Here's what we learned. Marketing Cloud Marketing Email Marketing
event Salesforce’s 5 Predictions for the 2024 Holiday Season What are the biggest risks and opportunities for retailers this holiday season? In this webinar we walk through our top five predictions and ways to increase your share of wallet during the most wonderful time of year.
Retail To Make the Most of Your Holiday Marketing Budget, Start With Loyal Shoppers Michelle Grant June 27, 2024 As marketing costs skyrocket and shoppers seek savings, retailers need to use their data to make offers shoppers can’t refuse. AI C-Suite CMO
Retail Let’s Talk About Conversational Search (And Other Commerce Tips for the Holiday Season) Michelle Grant June 25, 2024 Conversational commerce is our top tactic for retailers who want to drive conversion this year. Personalization Sales Strategy Retail Insights
Retail Holiday Shopping Will Look Different This Year as Shoppers Take on More Debt Caila Schwartz June 18, 2024 Our holiday shopping predictions show a challenging season ahead for shoppers and retailers. Learn how you can drive more sales. Commerce Customer Experience Data
Retail In a Challenging Economy, Great Customer Service Should Be Your Top Priority Michelle Grant June 7, 2024 Resolving issues quickly and pleasantly can win you loyal customers for life. AI Best Practices Commerce