Retail

ECommerce

Planning Your Cyber Week Pricing Strategy? Let AI Lead the Way

Patricia Staino

Pricing will be critical this holiday season, and agent recommendations could make all the difference.

A grocery shopper uses their smartphone to compare the price of items online: retail pricing

Featured Voices

Equip your team for the busiest time of the year with technology and tools that supercharge your point of sale.

An illustrated jack o’lantern with dollar signs for eyes represents the potential for retail Halloween revenue.

Patricia Staino

Shoppers are spending more on Halloween this season. Get in the spirit with these tips for driving more revenue.

Three women stand in a mall holding wrapped boxes. Holiday shopping predictions say it’s likely they paid for them with credit cards.

Caila Schwartz

Our holiday shopping predictions show a challenging season ahead for shoppers and retailers. Learn how you can drive more sales.

A man surprises a woman with a wrapped gift box, probably inspired by retail data from holiday shoppers.

Kamal Tahir

Use your data to create frictionless shopping experiences that keep holiday shoppers coming back throughout the year.

A woman sits outside a cafe using her phone for a retail shopping experience

Michelle Grant

Conversational commerce is our top tactic for retailers who want to drive conversion this year.

A shopper in trendy attire pushes a white shopping cart: retail data strategy

Michelle Grant

As marketing costs skyrocket and shoppers seek savings, retailers need to use their data to make offers shoppers can’t refuse.

A woman with cash in hand stands next to a retailer’s website, ready to shop the latest retail trends.

Michelle Grant

Our research uncovered how CRM data, AI, and other retail trends are transforming the shopping landscape.

A retail customer service agent sits at his desk with an image and details about the shopper he is helping on his screen.

Michelle Grant

Resolving issues quickly and pleasantly can win you loyal customers for life.

Illustration of people interacting with retail data on device screens

Caila Schwartz

With inflation sticking around, our first-quarter retail data shows shoppers acting like it’s 2023.

A robot inside a computer screen helps a woman with a wheeled cart shop as part of retail AI strategy.

Michelle Grant

Whether expanding AI initiatives or testing out new capabilities, the retailers we talked to are shoring up their CRM and data initiatives first.

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Retail

Planning Your Cyber Week Pricing Strategy? Let AI Lead the Way

Featured Voices

Rob Garf

Caila Schwartz

Michelle Grant

Are Your Store Associates Ready for Holiday Shopping Season?

Make Halloween Sales Less Trick and More Treat This Year

Holiday Shopping Will Look Different This Year as Shoppers Take on More Debt

Retailers — Use My Data to Make Me a Better Gift-Giver

Let’s Talk About Conversational Search (And Other Commerce Tips for the Holiday Season)

To Make the Most of Your Holiday Marketing Budget, Start With Loyal Shoppers

Despite Challenges, Retailers Find Ways to Build Loyalty and Grow Wallet Share

In a Challenging Economy, Great Customer Service Should Be Your Top Priority

Retailers See Shoppers Saving for Big Moments Later This Year

Make Good Choices: 5 Ways to Evolve Your Retail AI Strategy

Dig deeper into your customer base with personalized, cross-channel retail experiences

Retail

Featured Voices

Rob Garf

Caila Schwartz

Michelle Grant

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