Holiday Shopping Will Look Different This Year as Shoppers Take on More Debt
Our holiday shopping predictions show a challenging season ahead for shoppers and retailers. Learn how you can drive more sales.
Our holiday shopping predictions show a challenging season ahead for shoppers and retailers. Learn how you can drive more sales.
Use your data to create frictionless shopping experiences that keep holiday shoppers coming back throughout the year.
Conversational commerce is our top tactic for retailers who want to drive conversion this year.
As marketing costs skyrocket and shoppers seek savings, retailers need to use their data to make offers shoppers can’t refuse.
Our research uncovered how CRM data, AI, and other retail trends are transforming the shopping landscape.
Resolving issues quickly and pleasantly can win you loyal customers for life.
With inflation sticking around, our first-quarter retail data shows shoppers acting like it’s 2023.
Whether expanding AI initiatives or testing out new capabilities, the retailers we talked to are shoring up their CRM and data initiatives first.
From building trust to optimizing promotions, key account management is the foundation for building and growing your brand.
Our team tracked the trends and crunched the numbers — here’s what profitable growth looks like this year.
Analyzing consumer behavior can help you meet your customers where they are, just when they need you most. Here’s how to get to know your shopper.
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