The top ways that retailers can differentiate from competitors this holiday season are, unsurprisingly, related to personalization — and how it pays off.
How do you prep for the influx of customer service cases during the holidays? Here’s how to use customer service as a way to build loyalty long after the presents are unwrapped.
We surveyed some of our Salesforce Consulting Partners to better understand top customer pain points they consistently see during the holiday season and how you can solve them.