Customers know when they want to solve a quick problem in an automated way. However, those goals or customer’s “intent" look very different for a retail company versus an insurance company.
Digital transformation is here to stay, and consumers’ shopping habits are a moving target. Here are five digital retail trends to know about before you head off to Shoptalk this year.
Businesses in all sectors are increasingly hiring Chief Growth Officers (CGOs) to helm expansion and growth initiatives. While there currently aren't many CGOs in retail yet, here's what retailers can do to boost their ecommerce.
This year’s National Retail Federation Big Show proved that retail is in an evolutionary period, with digital transformation a continued hot topic. Here are our top takeaways.
We're on the brink of a visual search wave where snapping a picture rather than typing words into a little box will be the norm for finding what you're looking for when shopping. Learn how you can take steps to make visual search a reality for your brand.
When we look at retail marketing trends, not only should you notice things that are happening during the holidays, but you should look at trend data all year.
Interoperability enables healthcare professionals to quickly and efficiently provide services and information that can improve patient safety, security, and well-being.
Check out this interview with Salesforce SVP of Retail and Consumer Goods, John Strain. We sat down with John to learn more about what makes him tick and what he has in store for Salesforce.
Learn about the new Salesforce Commerce Cloud capabilities—including powerful APIs, platform services, and developer tools—that enable companies to build amazing commerce experiences and reach more customers.