Industry In a Challenging Economy, Great Customer Service Should Be Your Top Priority Michelle Grant June 7, 2024 Resolving issues quickly and pleasantly can win you loyal customers for life. AI Best Practices Commerce Commerce Average Order Value: 10 Practical Ways to Increase Cart Size Lauren Wallace June 6, 2024 From product bundles to loyalty programs and more, here are ten expert tips to grow average order value. Agentforce Sales Strategy Personalization Personalization Despite Challenges, Retailers Find Ways to Build Loyalty and Grow Wallet Share Michelle Grant June 4, 2024 Our research uncovered how CRM data, AI, and other retail trends are transforming the shopping landscape. Retail Commerce Service ECommerce Global Ecommerce: Tips for International Expansion Pei Thong May 28, 2024 Entering new markets is a great way to increase your revenue and customer base. Follow our steps to achieve international commerce success. Commerce ECommerce Generative AI Marketing Salesforce Connections 2024: Your 5-Minute Guide Meredith Turner May 16, 2024 Build your agenda for our May 22-23 event with these can’t-miss activities. CMO Trailblazer Salesforce Learning Consumer Goods What Is Key Account Management — and How Does It Help You Grow? Hilary Englert May 9, 2024 From building trust to optimizing promotions, key account management is the foundation for building and growing your brand. Consumer Goods Retail Sales Commerce What Is Conversion Rate Optimization (CRO)? 5 Tips to Get Started Lauren Wallace May 3, 2024 Kickstart your ecommerce conversion rate optimization with these best practices. AI Commerce Customer Experience Consumer Goods What is Retail Execution — And How Can Brands Make It Pay Off? Hilary Englert May 2, 2024 Keep your retailers happy and your margins high by following retail execution best practices. Consumer Goods Retail Retail Insights Careers What Is a Salesforce Developer? Peter Chittum April 30, 2024 Learn what it means to work as a developer in the Salesforce ecosystem. See how developers build apps and solutions with every Salesforce product and technology, and find your developer career path with Salesforce. Slack Integration MuleSoft Commerce Retailers See Shoppers Saving for Big Moments Later This Year Caila Schwartz April 23, 2024 With inflation sticking around, our first-quarter retail data shows shoppers acting like it’s 2023. Retail Commerce ECommerce
Industry In a Challenging Economy, Great Customer Service Should Be Your Top Priority Michelle Grant June 7, 2024 Resolving issues quickly and pleasantly can win you loyal customers for life. AI Best Practices Commerce
Commerce Average Order Value: 10 Practical Ways to Increase Cart Size Lauren Wallace June 6, 2024 From product bundles to loyalty programs and more, here are ten expert tips to grow average order value. Agentforce Sales Strategy Personalization
Personalization Despite Challenges, Retailers Find Ways to Build Loyalty and Grow Wallet Share Michelle Grant June 4, 2024 Our research uncovered how CRM data, AI, and other retail trends are transforming the shopping landscape. Retail Commerce Service
ECommerce Global Ecommerce: Tips for International Expansion Pei Thong May 28, 2024 Entering new markets is a great way to increase your revenue and customer base. Follow our steps to achieve international commerce success. Commerce ECommerce Generative AI
Marketing Salesforce Connections 2024: Your 5-Minute Guide Meredith Turner May 16, 2024 Build your agenda for our May 22-23 event with these can’t-miss activities. CMO Trailblazer Salesforce Learning
Consumer Goods What Is Key Account Management — and How Does It Help You Grow? Hilary Englert May 9, 2024 From building trust to optimizing promotions, key account management is the foundation for building and growing your brand. Consumer Goods Retail Sales
Commerce What Is Conversion Rate Optimization (CRO)? 5 Tips to Get Started Lauren Wallace May 3, 2024 Kickstart your ecommerce conversion rate optimization with these best practices. AI Commerce Customer Experience
Consumer Goods What is Retail Execution — And How Can Brands Make It Pay Off? Hilary Englert May 2, 2024 Keep your retailers happy and your margins high by following retail execution best practices. Consumer Goods Retail Retail Insights
Careers What Is a Salesforce Developer? Peter Chittum April 30, 2024 Learn what it means to work as a developer in the Salesforce ecosystem. See how developers build apps and solutions with every Salesforce product and technology, and find your developer career path with Salesforce. Slack Integration MuleSoft
Commerce Retailers See Shoppers Saving for Big Moments Later This Year Caila Schwartz April 23, 2024 With inflation sticking around, our first-quarter retail data shows shoppers acting like it’s 2023. Retail Commerce ECommerce