Partner relationship management (PRM) applications are integrating with CRM to manage all aspects of the entire partner ecosystem. Here's how to gain a more holistic view of partner activity to create better experiences.
Human-centric service is personal, intelligent, trusted, and inclusive service at scale. From your customers to your employees, learn the four pillars of human-centric service everyone should focus on.
API-led connectivity (ALC) adopts leading web API organizations best practices to focus on the needs of consumers despite constraints and biases of the provider.
Diversity is a competitive advantage, and success demands it. Read tips from CEOs who leverage equality and diversity to scale business and create impact.