People expect government services to have the same ease of use as the big brands they know and love. What does this mean for the public sector customer experience?
Service down? Here’s how you can best communicate with customers during an outage, plus hot tips from our critical incident team for when the pressure is on.
Schneider Electric has done what many companies have found difficult: get a return on an AI investment. Their approach can work for your generative AI plans.
The acclaimed actor, comedian, and writer – who played a developer on “Silicon Valley” – called on companies to consider the ethical implications of AI. Here’s how you can do that.
Technology doesn’t distribute supplies in a disaster or ensure everyone has access to fundamental rights—humans do those things. Big or small, nonprofits work alongside individuals, partner organizations, government agencies, healthcare providers, volunteers, and…
Manufacturer Armstrong Steel saved 8% of its revenue adding artificial intelligence to its sales coaching. Here's how they saved hours a week and better trained their team.