Sales Cloud

To make the sale, your prospect has to see the value outweighs the risk. Here are the most common customer objections – and the most common solutions – to help sales teams in any field.

Do your employees waste time filling out the same forms, repeating steps, or searching for what they need? This is where business process automation can help.

To be truly customer-centric, you have to know your customer's preferences and the context in which they engage with your organization.

What is customer relationship management, and what can it do for you? Here's everything you need to know.

Better than a crystal ball. Predictive analytics can turn cloudy data into actionable insights and help you attract top talent for your brokerage.

UX designers can limit design debt, strengthen customer relationships, and build customer trust. That's why you need one for your CRM platform.

Stay in the know on the release marketing site and maximize your Salesforce ROI (return on investment).

Discover what Salesforce Designers do, why user needs are the focus, and how adding design skills can help boost your career.

Chief revenue officers have a birds-eye view of all revenue activities and are able to identify new sales channels and uncover untapped markets.

Businesses are considering sales performance metrics that shift focus to long-term relationships — with both customers and employees.