Service A Quick Guide to Automated Customer Service — And Why It’s Actually Good for Humans Sophia Le-Dimitrova October 31, 2023 AI is changing everything. Here’s how automation can improve service for both your customers and employees. Automation Marketing Cloud Sales Cloud Salesblazer Why You Should Stop Networking to Grow Your Sales Career David W. Gore October 26, 2023 In a world of transactional how-do-you-dos, community offers the opportunity to build supportive relationships you won’t find elsewhere. Salesblazer Salesforce Learning Careers Communications How To Improve the Customer Experience in Telecom? Data and AI Jonathan Phillips October 25, 2023 Harvard Business Review Analytic Services results are in: Telecoms are rewriting their business models to center around the customer. Automation Communications Experience Cloud Sales Operations Unlock CRM Data to Win Efficiently with Maps Learn how Salesforce Maps can improve rep prospecting efforts, automate schedule creation, and provide better insights into sales territories. Sales Cloud Sales Salesblazer Sales Cloud What Is Value Selling? The Art of Delivering Solutions with Economic Impact Richard Harris October 24, 2023 Learn how value-based selling can help you focus on the needs of your customers, not the features of your product. Sales Cloud Sales Best Practices Salesblazer What Is a Sales Quota? Types, Examples & How To Set Goals Lori Richardson October 19, 2023 Learn how to set ambitious – but attainable – quotas to keep your sales reps motivated and on track to sales targets. Business as a Platform for Change Sales Cloud C-Suite Trailblazer 3 Questions to Fast-Track Your Salesforce Sales Representative Certification Dana Hall October 17, 2023 Are you a #Salesblazer looking to showcase your expertise? Use these three questions to learn all about becoming a Salesforce Certified Sales Representative. Business as a Platform for Change Sales Salesforce Culture Sales Fundamentals Warning: Don’t Have Your Discovery Call Without Reading This First Marcus Chan October 11, 2023 A discovery call is more than a list of questions to check off. It’s your chance to uncover a pressing pain that only you can solve. Sales Cloud Sales Leadership Sales Fundamentals What Is a Sales Funnel? (And How to Make It Run Smoothly for Fast Wins) Larry Long Jr. October 9, 2023 Don’t let your prospects lose the trail from product discovery to close. Learn how to keep them on track, on pace, and target for a big-win finish. Customer Relationships Data Culture Sales Cloud Salesblazer How Small and Growing Businesses Can Boost Sales with AI Join our webinar to learn how Sales Cloud and Einstein can help your teams save time and increase sales efficiency with AI. Sales AI Salesblazer
Service A Quick Guide to Automated Customer Service — And Why It’s Actually Good for Humans Sophia Le-Dimitrova October 31, 2023 AI is changing everything. Here’s how automation can improve service for both your customers and employees. Automation Marketing Cloud Sales Cloud
Salesblazer Why You Should Stop Networking to Grow Your Sales Career David W. Gore October 26, 2023 In a world of transactional how-do-you-dos, community offers the opportunity to build supportive relationships you won’t find elsewhere. Salesblazer Salesforce Learning Careers
Communications How To Improve the Customer Experience in Telecom? Data and AI Jonathan Phillips October 25, 2023 Harvard Business Review Analytic Services results are in: Telecoms are rewriting their business models to center around the customer. Automation Communications Experience Cloud
Sales Operations Unlock CRM Data to Win Efficiently with Maps Learn how Salesforce Maps can improve rep prospecting efforts, automate schedule creation, and provide better insights into sales territories. Sales Cloud Sales Salesblazer
Sales Cloud What Is Value Selling? The Art of Delivering Solutions with Economic Impact Richard Harris October 24, 2023 Learn how value-based selling can help you focus on the needs of your customers, not the features of your product. Sales Cloud Sales Best Practices
Salesblazer What Is a Sales Quota? Types, Examples & How To Set Goals Lori Richardson October 19, 2023 Learn how to set ambitious – but attainable – quotas to keep your sales reps motivated and on track to sales targets. Business as a Platform for Change Sales Cloud C-Suite
Trailblazer 3 Questions to Fast-Track Your Salesforce Sales Representative Certification Dana Hall October 17, 2023 Are you a #Salesblazer looking to showcase your expertise? Use these three questions to learn all about becoming a Salesforce Certified Sales Representative. Business as a Platform for Change Sales Salesforce Culture
Sales Fundamentals Warning: Don’t Have Your Discovery Call Without Reading This First Marcus Chan October 11, 2023 A discovery call is more than a list of questions to check off. It’s your chance to uncover a pressing pain that only you can solve. Sales Cloud Sales Leadership
Sales Fundamentals What Is a Sales Funnel? (And How to Make It Run Smoothly for Fast Wins) Larry Long Jr. October 9, 2023 Don’t let your prospects lose the trail from product discovery to close. Learn how to keep them on track, on pace, and target for a big-win finish. Customer Relationships Data Culture Sales Cloud
Salesblazer How Small and Growing Businesses Can Boost Sales with AI Join our webinar to learn how Sales Cloud and Einstein can help your teams save time and increase sales efficiency with AI. Sales AI Salesblazer