As part of our three-part #AdminMasterSeries, we caught up with Salesforce Super User Claus Pedersen to learn how he improved sales’ processes and became a CRM boss.
"Adopt a startup mindset" and other well-earned pieces of advice and insights for those considering a career in sales from Director of Sales Development Olivia Puckrin.
Although pricing is as much art as science, all pricers could use more data. Data improves decision making, prioritizes time, measures our impact, and captures feedback.
Many companies have started to embrace a more customer-centric approach to doing business. But what about your partners? What experiences do you provide them with?
Sales, service, and marketing must work together for amazing, connected experiences. This will be easier on a single social data platform with democratizing access.
CSA built a complete customer engagement solution, fronted by robust B2B Commerce and supported by digital rights management, search, automation, and customer service — cloud-based solutions, most of them from Salesforce.