For finance departments, focusing on the customer experience is essential, especially when it comes to revenue operations and contributing to those recurring customer relationships. We talked to PagerDuty's CFO to find out why.
Salesforce Manufacturing Cloud is a new solution specifically designed for manufacturers to unify account planning and forecasting for greater transparency and collaboration across their entire ecosystem.
Introducing Consumer Goods Cloud. Learn more about how to enable closer connections across the entire CG value chain — from retail channel customers to the end consumer.
Most companies require a business case before a significant investment; however, this step is often ignored since most people don't know how to create one. Don’t let this be you!
Every action by a chatbot — including word usage, punctuation, emoticons, and option to transfer to a human or search for a knowledge base article — influence customer experience and affect a brand.
High-performing organizations need to implement Fourth Industrial Revolution technologies to continue to aid sales reps and customers. Here are eight tips to help with your digital sales transformation.
After investing in the right customer relationship management (CRM) system for their small business, one small business experienced incredible business growth — 998% ROI to be exact. Find out how.
MapAnything is becoming Salesforce Maps. It’s the perfect marriage of advanced geo-spatial capabilities and CRM. Learn more.
Quip's new Live Deal Feeds display real-time Salesforce data in easy-to-digest tables and charts, combined with a running feed of deal alerts and team conversations. Learn more.
Datorama enables companies to bring together marketing data from different channels, campaigns, and regions to unlock insights and take action.
