Salesforce Learning Archives

Two Salesforce Designers in Trailblazer hoodies confidently smiling against a vibrant blue background surrounded by foliage

April 26, 2022

Discover what Salesforce Designers do, why user needs are the focus, and how adding design skills can help boost your career.

A group of customer service agents working at a desk with monitors. DEI training.

Jill Wagner

March 10, 2022

Training service agents to interact with customers through an inclusive lens is critical. This punchlist can help.

Illustration of two people looking at candidate profiles on a wall. One is centered and starred as the top choice.

Lissa Smith

February 16, 2022

Finding the best Salesforce talent isn’t just about looking at a candidate’s experience. Assessing these three Trailblazing characteristics is key.

Salesforce instructor teaching in front of a class of Trailblazers. Hootie with a laptop sits on a tree stump on the right.

Sophie Westbrook

February 8, 2022

Salesforce Certified Instructors let you in on all the songs, mnemonic devices, and analogies that help your learning journey and turn you into a certified Salesforce pro.

It’s the Digital Age. Or is it? A majority of the current and prospective workforce think they lack the digital skills to prepare them for the future. See the three skills gaps identified in our global index.

Trailblazers in a classroom setting being led by a Salesforce Instructor next to Hootie standing on a log.

Caitlin Nguyen

January 19, 2022

Get helpful admin tips from Salesforce Certified Instructors and learn how high-touch, expert-led classes can teach you the fundamentals of being a Salesforce Administrator.

Lisa Lee

January 10, 2022

Some schools are introducing innovative tech-focused programs to give students skills employers actually want. Industry should take notice, and get involved.

Salesforce characters Astro and Codey in circles with greenery and mountains reaching towards each other against a blue sky

Vanessa Ng

January 1, 2022

Our annual Seize the Trail Trailhead Quest takes our Trailblazers on a journey to learn in-demand Salesforce skills and connect with the Trailblazer Community—and is a great way to start off the new year!