It’s National Small Business Week, and to celebrate the achievements of small businesses everywhere, we share these free resources to help your business grow.
Recently at the Onboarding2025 conference in Silicon Valley, Salesforce Senior Director of Global Onboarding, Theresa Ludvigson, took the main stage to share Salesforce's “high-tech and high-touch” strategy for deeply engaging new employees.
To keep you and your customer service team inspired, we’ve rounded up our favorite customer service motivational quotes from some authors and experts.
Customer care helps businesses develop a loyal customer base. To improve the care you offer customers, you need to implement strategies that exceed their expectations.
Streamlining and sharing data between Service Cloud and Marketing Cloud allows both teams to tackle productivity and compliance challenges.
Industry analysts make predictions on the service space over the next year.
By bringing together Service Cloud, Einstein AI, and Google Cloud Contact Center AI, we give customers flexibility to deliver integrated AI-powered customer experience.
Netherlands-based footwear and accessories manufacturer Omoda relies on Salesforce to stay ahead of changing shopper behavior. Read how a 144-year-old company continues to blaze trails.
After fixing pain points in their email marketing program they created a customer experience that would turn any Pacers fan into a diehard fanatic.
