Consumer goods companies are up against ever-decreasing margins. Customer service can help boost your bottom line.
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Dreamforce (Sept. 17-19) will help you reimagine your customer service strategy in the era of autonomous AI. Here are five things you must do to have an incredible experience.
We answer some basic questions about what Salesforce does, what Salesforce CRM software is used for, and how Salesforce works.
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With access to more than 1,500 sessions and workshops at the world’s largest AI event, you’re in for fun, learning, and inspiration.
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Right out of the box, Agentforce empowers field techs with quick summaries of an asset’s history. Technicians also get guidance on how to handle the job.
Generative AI is laying the foundation for a new kind of app: super intelligent assistants that can do the work of hundreds — or even thousands — of individual applications based on a simple prompt.
