Salesforce is providing a COVID-19 Response Package — a solution that can be deployed quickly and at no charge for six months— that grants free access to technology for emergency response teams, call centers and care management teams for health systems affected by coronavirus.
Is your current candidate pool the right fit for your mobile workforce? If you’re still prioritizing technical proficiency, it’s time to rethink your hiring process and ask questions that reveal capable, talented field service workers.
Providing patient-centered care means engaging them with digital experiences that meet their needs as individuals. Here's how providers can improve interactions with patients and employees to create lasting relationships.
The Dreamforce Retail Keynote dug into the challenges facing retail to uncover ways to redefine engagement, reskill employees, and save retail once and for all.
Field service organizations need strategic ways to control service costs and increase growth by creating unique experiences. Optimize workforce field scheduling and dispatch management to maximize service value.
In 2020, the pharmaceutical industry continues its transition to value-based outcomes. There are five trends that are driving transformation this year.