Salesforce Customer 360 is structured to make that path easier for administrators to achieve customer-centricity. Here's how a unified approach looks like for a service organization.
We've developed a set of best practices and materials to help you start building continuous experiences for Commerce, Marketing, and Service.
Enterprises are adopting Low Code Application Platforms at an unprecedented rate. Learn why Salesforce is named as the leader for LCAP.
Writing clear, concise copy isn’t always easy, but we can help! Below are four steps to write amazing support content for your small business website, FAQ, or help center.
Consumers want brands to treat them as individuals that means communicating on the channels they prefer, and reaching them on their terms, often 24/7.
Research on chatbots shows how businesses and consumers use the technology. Check out the latest chatbot statistics.
Connecting the customer experience in a seamless and continuous journey is a top priority for companies today. Here's how we're helping customers achieve a unified view of their customers.
Learn more about what predictive analytics is, how it works, and how it can help your business succeed.
