Industry analysts make predictions on the service space over the next year.
By bringing together Service Cloud, Einstein AI, and Google Cloud Contact Center AI, we give customers flexibility to deliver integrated AI-powered customer experience.
Netherlands-based footwear and accessories manufacturer Omoda relies on Salesforce to stay ahead of changing shopper behavior. Read how a 144-year-old company continues to blaze trails.
Forrester's Sucharita Kodali shares her thoughts on which social and economic factors retailers should consider this year.
Executives in this new era of marketing ensure a consistent customer experience across the entire business.
Salesforce caught up with Erik Brynjolfsson to discuss artificial intelligence's (AI) power to transform business processes and productivity across industries and economies. Read our interview to hear his thoughts on what companies need to do now to create a workforce that can thrive in an AI world, and the risks that come with failing to adapt.
Learn how to embed Quip's collaborative documents, spreadsheets, slides, and chat rooms directly within Salesforce objects and records.
Salesforce Lightning Platform Mobile celebrates our selection as Gartner Peer Insights ‘Voice of the Customer’ for Mobile App Development Platforms.
Success Cloud helps personalize customer relationships by putting the customer first, planning for the entire customer journey, and transforming ways to think and work.
