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Agentforce tackles intricate queries and more on its own to transform your B2B customer service.
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Learn how chatbots and autonomous AI agents can ease the workload for reps and scale your customer support.
![[Illustration] A service rep delivers proactive customer service](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/11/proactive-customer-service-1500x844_60k.jpg?w=889)
Discover how to develop a proactive customer service strategy and win a competitive advantage.
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Trusted security, data, ease of integration, industry-leading AI, and a great customer experience made Service Cloud the clear choice for Crestron.
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Serviceblazer Allie Lawler shares her top tactics that help make service reps and field techs’ lives easier.
Plus, get three tips from Serviceblazers on how to get the most out of the community.
Dreamforce (Sept. 17-19) will help you reimagine your customer service strategy in the era of autonomous AI. Here are five things you must do to have an incredible experience.
Right out of the box, Agentforce empowers field techs with quick summaries of an asset’s history. Technicians also get guidance on how to handle the job.
