Service Customer Service Analytics: How To Make Sense of All Your Data Nausheen Najib February 6, 2024 Turn customer interactions into insights that help your business improve with service intelligence. AI Analytics Automation AI 34 Inspiring Quotes About Artificial Intelligence Ashley Eusanio January 23, 2024 Top AI quotes from artificial intelligence experts on business impact, sales, workforce readiness, the future of work, trust, ethics, and privacy. C-Suite Security Sales Representative Trailblazer Stream Dreamforce on Salesforce+ Take your front-row seat to the largest and most magical AI event ever. Marketing Salesblazer Trailblazer Story Security Security as a Shared Responsibility Between Provider and Customer Laura Pelkey July 27, 2023 We follow the Shared Responsibility Model and believe security is a shared responsibility between Salesforce and its customers. Experience Cloud Admins Corporate Social Responsibility Fourth Industrial Revolution What Is the Fourth Industrial Revolution? Devon McGinnis July 5, 2023 From AI to Web3, these are the technologies catapulting business and society into the next phase of humanity. High Tech Training Thought Leadership Customer Relationships How To Improve Customer Focus: 6 Tips and Strategies Vala Afshar March 6, 2023 This is our step-by-step guide to create a more customer-focused culture in your organization. Customer Relationships Digital Transformation C-Suite Customer Journey 39 Inspiring Quotes About Business Growth — and Tips for Success Nick Johnson January 23, 2023 Here are some favorite quotes about business growth to inspire you — plus expert advice to spark new ideas. Automation CEO C-Suite Healthcare and Life Sciences 3 Ways Health Insurers Can Cut Costs While Keeping Members Happy Joe Pulice December 16, 2022 Healthcare consumers see a major disconnect between the care they expect and the service they receive from health insurers. Your healthcare contact center is the key to not only meeting those expectations, but doing so efficiently. C-Suite Customer Experience Customer Relationships Design What is Strategy Design & Why Does it Matter? Denise Burchell November 30, 2022 Strategy design combines user experience knowledge and business thinking to drive human-centered innovation. Thought Leadership Leadership Innovation Financial Services Can You Trust NFTs? These Two Fintech Execs Have Thoughts Marc Mathieu September 14, 2022 Two execs, one dealing in gold, the other in crypto. Both are redefining the fintech landscape and placing trust at the heart of their business. Digital Transformation Financial Services Innovation
Service Customer Service Analytics: How To Make Sense of All Your Data Nausheen Najib February 6, 2024 Turn customer interactions into insights that help your business improve with service intelligence. AI Analytics Automation
AI 34 Inspiring Quotes About Artificial Intelligence Ashley Eusanio January 23, 2024 Top AI quotes from artificial intelligence experts on business impact, sales, workforce readiness, the future of work, trust, ethics, and privacy. C-Suite Security Sales Representative
Trailblazer Stream Dreamforce on Salesforce+ Take your front-row seat to the largest and most magical AI event ever. Marketing Salesblazer Trailblazer Story
Security Security as a Shared Responsibility Between Provider and Customer Laura Pelkey July 27, 2023 We follow the Shared Responsibility Model and believe security is a shared responsibility between Salesforce and its customers. Experience Cloud Admins Corporate Social Responsibility
Fourth Industrial Revolution What Is the Fourth Industrial Revolution? Devon McGinnis July 5, 2023 From AI to Web3, these are the technologies catapulting business and society into the next phase of humanity. High Tech Training Thought Leadership
Customer Relationships How To Improve Customer Focus: 6 Tips and Strategies Vala Afshar March 6, 2023 This is our step-by-step guide to create a more customer-focused culture in your organization. Customer Relationships Digital Transformation C-Suite
Customer Journey 39 Inspiring Quotes About Business Growth — and Tips for Success Nick Johnson January 23, 2023 Here are some favorite quotes about business growth to inspire you — plus expert advice to spark new ideas. Automation CEO C-Suite
Healthcare and Life Sciences 3 Ways Health Insurers Can Cut Costs While Keeping Members Happy Joe Pulice December 16, 2022 Healthcare consumers see a major disconnect between the care they expect and the service they receive from health insurers. Your healthcare contact center is the key to not only meeting those expectations, but doing so efficiently. C-Suite Customer Experience Customer Relationships
Design What is Strategy Design & Why Does it Matter? Denise Burchell November 30, 2022 Strategy design combines user experience knowledge and business thinking to drive human-centered innovation. Thought Leadership Leadership Innovation
Financial Services Can You Trust NFTs? These Two Fintech Execs Have Thoughts Marc Mathieu September 14, 2022 Two execs, one dealing in gold, the other in crypto. Both are redefining the fintech landscape and placing trust at the heart of their business. Digital Transformation Financial Services Innovation