TL;DR: Slack is a powerful productivity tool that professionals and teams around the globe depend on to communicate and keep up with vital information at work, making async work efficient. However, with an…
Educate and entertain yourself with this collection of some of our best podcast episodes from the last 12 months, curated by our own podcast team leader.
Roughly ⅓ of insurance customers have switched providers over the past year. We surveyed leading financial services executives to learn more about how a more personalized customer service approach can improve retention rates.
TL;DR: We present BotSIM, a data-efficient end-to-end Bot SIMulation toolkit for evaluation, diagnosis, and improvement of commercial task-oriented dialogue (TOD) systems. BotSIM’s “generation-simulation-remediation” paradigm can accelerate the end-to-end bot evaluation and iteration process…
We introduce an automated method for evaluating the quality of AI-generated text by repurposing prior human evaluation data. The method is called Near-Negative Distinction.