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Telecom innovations, like advanced analytics, artificial intelligence, and automation, are reinventing the employee experience. Learn how these digital tools can attract the top talent you need.

What terms should your company use and how do you classify them? A taxonomy helps your team get on the same page with product messaging, customer outreach, and more.

Discover four ways Slack helps your service organization deliver faster, more streamlined support.

Einstein Copilot has arrived! Find out more about the conversational AI for CRM here. Instead, imagine a cockpit that’s all but empty, trading wall-to-wall controls for a stunning, panoramic view. You take a…

Salesforce has net zero residual emissions, achieved 100% renewable energy for our operations, and is a founding partner of 1t.org. Learn more about our six sustainability priorities.

As we say a fond farewell to summer (bummer!), let’s look back and review some of the stellar work reported on by Salesforce AI researchers during the past few months. (For more details,…

Our large network of apps and experts is incredibly popular with Salesforce customers. Learn more about our partners and how they can help you reach your goals faster.

Don’t let misconceptions about net zero get in the way of becoming a sustainability leader.

When your workforce is engaged and motivated, your entire organization benefits. Here are three ways to give your employees the level of service your customers receive.

Organizations need to get to net zero, restore the planet, and support ecopreneurs. Come away with concrete actions to automate sustainability management and make an impact on climate change.