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Discover the latest insurance technology trends that help carriers deliver a better customer experience, from distribution to underwriting.

TL;DR: BLIP is a new pre-training framework for unified vision-language understanding and generation, which achieves state-of-the-art results on a wide range of vision-language tasks. Background For a review of some terms and definitions…

Change management is paramount as companies serve customers digital experiences. These tips can help your service teams.

We asked leaders across industries about the tangible actions that power their company’s digital transformation in just one hour, one quarter, and one year.

Make the most of your CRM. Learn how Mobile Publisher for Experience Cloud builds, publishes, and manages branded mobile apps for Salesforce customers and partners.

We built Experience Cloud to connect your websites, portals, mobile apps, and other digital touchpoints. These two customer stories show its powerful potential to build loyalty, accelerate any process, crunch data quickly, and give customers what they want.

This post was originally published on March 2, 2021 and updated on Feb 22, 2022. President Wayne A. I. Frederick of Howard University once said that it’s a danger to the national interest…

Learn how health food company KIND Snacks crafted its direct-to-consumer sales and subscription service to create deeper customer connections, increase their customer knowledge, and build an innovative (and successful) ecommerce channel.

Welcome emails, abandoned cart and abandoned browse emails, and post-purchase emails present unturned opportunities for engagement and commerce. Are you sending the right message?

Recommendation systems are common in the consumer world. For example, Netflix, YouTube, and other companies use these systems to recommend items you would probably like, based on data about you – such as…