Customer service agents are the frontline employees shaping customer perceptions of your brand – and an afterthought for many executives. Why don’t organizations understand their value?
Amidst all the pandemic disruption, 52% of Gen Z didn't believe the government had the necessary tools to help them.
The most transformative companies are constantly innovating and exploring digital field service solutions. These four winners of the 2021 Salesforce Field Service Awards are at the top of their game.
After a decade focused on diapers, first steps, play dates, baseball, and hockey practice, stay-at-home mom Kristen Clay decided she was ready to take the leap back into the workforce.
Curbing emissions will get you close to Net Zero. Carbon removal will get you to the finish line.
With this new milestone, we’re taking time to honor the customers and partners who made this moment possible.
An email design system makes it easier to create engaging and informative emails that stay on brand and get clicks.
Get helpful admin tips from Salesforce Certified Instructors and learn how high-touch, expert-led classes can teach you the fundamentals of being a Salesforce Administrator.
In order to build an inclusive community, leaders should work to create a culture that recognizes and celebrates what makes us all unique.
